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Shipping Policy

Due to the coronavirus pandemic our shipment times have been restricted as well as some carriers processing and transit times for delivery.

All ground shipping orders will leave the Konixx shipping facility within 2 business days of being received. 

The cutoff for each "business day" is 12 noon Pacific Time, Monday through Friday. Any order received after 12 noon Pacific Time will count as coming in the next business day.

Express shipping options (such as USPS Priority Mail Express and UPS services other than regular ground) will ship within one business day. 

Transit times for all carriers have been effected by the pandemic as well. We recommend checking with USPS or UPS on their current quoted transit times for their services prior to selecting.

If products are needed in a specific # of days, we suggest using a expedited service such as USPS Priority Mail Express or UPS 3rd day, 2nd day, or next day air (according to your desired time frame your order is needed in).

Please note Konixx is not responsible for shipments delayed through these carriers.